Purpose of the Role

The Retail Coordinator is responsible for the operational and managerial coordination of the stores located in Marbella, London, and New York, ensuring that retail activities are aligned with company standards and serving as the key liaison between the stores and the corporate headquarters.

This role ensures the efficient execution of retail processes, monitors store performance, and manages information flows effectively, with a particular focus on the use of ERP systems, retail management software, and order management procedures.

Key Responsibilities

Retail Store Operations Coordination

• Oversee the day-to-day operations of the international stores, ensuring compliance with company procedures and policies.

• Ensure consistency in the implementation of commercial and operational guidelines across all locations.

• Support Store Managers in achieving sales targets and delivering outstanding customer service.

• Continuously monitor store performance through KPIs and dedicated reporting tools.

ERP and Retail Systems Management

• Utilize ERP systems and retail management software proficiently to support commercial operations.

• Manage and monitor data flows related to sales, inventory, stock transfers, and warehouse movements.

• Ensure accurate data entry and timely updates within company systems.

• Collaborate with headquarters to implement and optimize digital processes and operational workflows.

RetailPro and Order Management

• Use RetailPro and similar retail platforms on a daily basis to manage sales activities and inventory control.

• Coordinate the entry, verification, and monitoring of orders generated by the retail stores.

• Coordinate activities related to tax and fiscal compliance in collaboration with the Controlling Department and external advisors across the various store locations.

• Ensure the accurate transmission of purchase orders and replenishment requests to headquarters.

• Support inventory management procedures and stock reconciliation activities.

Reporting and Analysis

• Prepare periodic reports on store sales performance.

• Analyze sales data, product turnover, inventory levels, and profitability.

• Provide management with insights and recommendations to improve operational and commercial efficiency.

• Monitor the accuracy and integrity of data within management systems.

International Communication and Coordination

• Serve as the primary point of contact between international stores and corporate headquarters.

• Facilitate communication among internal stakeholders across different functions.

• Coordinate cross-functional activities involving Operations, Retail, Logistics, Administration, and the Buying Department.

• Support the launch of new commercial initiatives and the implementation of company procedures across different markets.

Requirements

Technical Skills

• Proven experience in an international retail coordination role.

• Strong knowledge of ERP systems and retail management processes.

• Experience using RetailPro or equivalent retail management software.

• Solid understanding of order management, inventory control, and replenishment processes.

• Advanced proficiency in reporting tools and data analysis.

• Excellent command of the Microsoft Office suite.

Managerial Skills

• Strong organizational and multi-store coordination abilities.

• High level of focus on process control and operational management.

• Ability to work effectively in international and multicultural environments.

• Excellent problem-solving skills and the ability to manage multiple priorities.

• Accuracy, reliability, and strong attention to detail.

• Ability to interpret data and translate insights into operational actions.

Languages

• Fluent English (required).

• Knowledge of a second language is considered an advantage.

Ideal Candidate Profile

We are looking for a professional with a strong operational focus on international retail management and solid expertise in ERP systems, RetailPro, and order management platforms. The ideal candidate has an analytical mindset, can effectively coordinate multiple stores across different markets, and serves as a strategic link between day-to-day business operations and corporate headquarters, contributing to the organization’s efficiency, consistency, and continued growth.

Position: Sales Coordinator, Baxter Made in Italy

Location: 232-236 Brompton Road, London, SW3 2BB

Industry: Luxury Furniture

Start Date: June 2026

Reports To: Store Manager, International Sales Manager

Schedule: Full Time (5 days per week, including Saturdays)

Baxter Gallery London – Made in Italy

About Baxter

Baxter is a leading Italian luxury furniture brand, internationally recognised for its exceptional craftsmanship, innovation, and timeless design. Our London flagship showroom serves architects, interior designers, developers, and private clients seeking the highest standards of luxury interiors.

We are seeking an experienced and highly organised Sales Coordinator to oversee the administrative, financial, and operational functions of our London showroom.

This role requires a commercially minded professional capable of managing sales administration, invoicing, reporting, customer order management, and operational processes while supporting the showroom's continued growth and success.

The Role

As a key member of the showroom team, you will be responsible for ensuring the smooth execution of all sales administration and operational activities. You will act as the central point of coordination between clients, sales consultants, suppliers, logistics providers and the Baxter head office in Italy.

The successful candidate will combine strong organisational skills with financial administration expertise and a proactive approach to problem-solving.

Key Responsibilities

Sales Operations

• Oversee the complete order management process from quotation through delivery and final invoicing.

• Ensure all customer orders are processed accurately and efficiently.

• Monitor project timelines and coordinate with suppliers, logistics providers, and warehouse teams.

• Support the sales team with quotations, pricing documentation, and customer account management.

• Maintain accurate CRM and sales records.

• Financial & Accounting Administration

• Manage all sales invoicing, credit notes, payment tracking, and customer account administration.

• Monitor outstanding balances and coordinate payment collection activities.

• Assist with monthly financial reporting and reconciliation processes.

• Liaise with external accountants and internal finance teams as required.

• Ensure accuracy of financial records and compliance with company procedures.

• Produce sales and performance reports for management review.

 Operational Management

• Develop and improve administrative procedures and operational workflows.

• Maintain inventory records and oversee stock administration.

• Coordinate showroom maintenance, supplier relationships and operational requirements.

• Ensure documentation and records are maintained to the highest standard.

• Support management with budgeting, forecasting, and operational planning activities.

• Team & Stakeholder Coordination

• Act as a key liaison between the London showroom and Baxter IT headquarters.

• Support and guide administrative processes across the showroom team.

• Build strong relationships with clients, designers, contractors and suppliers.

• Ensure a seamless customer experience throughout the sales and delivery journey.

Candidate Profile

• Minimum 5 years' experience in operations, sales administration, finance administration, or commercial support management.

• Strong experience with invoicing, reconciliations, accounts administration, and reporting.

• Excellent understanding of sales operations and order management processes.

• Advanced proficiency in Microsoft Excel and Microsoft Office.

• Experience with CRM, ERP, accounting, and inventory management systems.

• Strong analytical and problem-solving skills.

• Exceptional attention to detail and organisational ability.

• Experience within luxury furniture, interior design, architecture, or premium retail sectors is highly desirable.

• Fluent English required; Italian or additional languages would be advantageous.

• Bachelor's degree in Business, Finance, Operations, or a related field preferred.

What We Offer

• Opportunity to join one of most prestigious luxury furniture brands.

• Exposure to high-profile residential and commercial interior design projects.

• Professional development and career progression opportunities.

• Competitive salary and benefits package commensurate with experience.

Baxter，作为高端软体家具及当代设计领域的领先企业，现招聘 1名行政秘书（具备行政管理能力）。

我们正在寻找一位组织能力强、积极主动且值得信赖的人才，协助公司管理层及日常运营工作。

该职位将负责管理高层日程安排及往来 correspondence、协调各项组织事务，并提供行政支持，以专业、精准和独立的工作方式保障办公室的高效运作。

主要工作内容
• 管理管理层日程、预约及会议安排
• 安排商务出行及预订相关服务
• 处理电子邮件、电话及日常往来文件
• 起草文件、报告及会议纪要
• 协助行政及文件管理工作（截止日期、付款等）
• 管理电子及纸质档案

任职要求
• 具备行政秘书或行政管理相关工作经验
• 熟练使用 Office 办公软件
• 具备英语能力

综合能力
• 工作严谨、保密意识强，具备优秀组织能力
• 具备多任务处理能力及问题解决能力
• 良好的沟通及人际交往能力
• 能够独立开展工作

我们提供
• 专业且充满活力的工作环境
• 根据工作经验提供具有竞争力的薪资待遇
• 与公司管理层紧密协作的工作机会

工作地点： Lurago d'Erba (CO), 意大利
工作时间： 全职

Baxter 是一家领先的高端家具品牌，现招聘 1 名电子商务与售前专员。

理想候选人将加入数字营销 / 市场传播团队，负责电子商务平台的日常运营管理及线上销售业绩优化。

除电子商务运营工作外，该职位还将负责管理和协调售前活动，在客户购买决策阶段提供专业咨询与支持。

该职位需要兼具数据分析能力与商业敏锐度，同时具备卓越的高端客户服务意识。

主要职责

电子商务运营

• 产品目录管理： 负责产品上传及产品页面内容优化。

• 绩效监测： 通过 Google Analytics 和内部平台进行销售关键指标（KPI）的分析与报告，持续优化用户体验并提升转化率。

• 与公司内部各部门协作，确保订单高效处理，并及时解决可能出现的技术问题或异常情况。

售前支持工作

• 售前咨询： 通过电话、电子邮件和视频会议等渠道，为客户提供报价咨询及详细技术信息支持。

• 潜在客户培育： 评估和筛选客户需求，识别高潜力客户，并积极引导其完成线上下单或预约展厅参观。

任职要求

• 具有 4 至 5 年电子商务平台管理经验（优先考虑 Shopify 平台经验）以及售前服务相关工作经验。

• 熟悉 Google Analytics 4 及主要电子商务数据分析工具。

• 具备优秀的沟通能力、同理心、问题解决能力以及以客户为中心的服务意识，能够采用顾问式而非强销售导向的沟通方式。

• 熟悉 CRM 系统（优先考虑 Dynamics 365）。

• 精通意大利语和英语；掌握第三种语言者将被视为重要加分项。

职位信息

• 全职岗位，具体合同形式将根据候选人情况协商确定。

• 现场办公（On-site）。

• 薪资待遇及岗位级别将根据候选人的经验和资历确定。
  

Baxter S.r.l. 是一家享誉盛名的高端家具企业，现招聘 皮革/布料裁剪设备 CAD 设计师，加入公司团队。

职位描述

我们正在寻找一位专注于家具行业裁剪设备领域的 CAD 设计师。该职位将负责纸样研究与设计、技术图纸开发以及生产支持工作，并与裁剪部门及技术/生产部门紧密合作。

主要职责

• 使用 CAD 软件绘制二维（2D）技术图纸。

• 修改并优化现有设计方案。

• 为生产部门提供技术支持。

• 与供应商和客户就技术规格进行沟通协调。

• 检查公差、材料及生产可行性。

任职要求

• 具有技术类文凭或相关专业学位。

• 具备 CAD 软件使用经验（Electra/Teseo 裁剪设备或同类软件优先）。

• 熟悉技术制图及工业生产加工流程。

• 能够阅读和理解技术图纸。

• 工作严谨细致，具备良好的问题解决能力和团队合作精神。

优先条件

• 具有相关行业经验（皮革或布料裁剪领域）。

我们提供

• 全职工作岗位。

• 充满活力和创新精神的技术工作环境。

• 良好的职业发展机会。

• 薪资待遇及合同类型将根据候选人的经验和能力确定。